GAME Austraila Goes Into Administration
In March this year the UK division of retailer GAME officially went into receivership, and a dark cloud of doom and doubt settled atop the company. Today our worst fears have been realised as the GAME Australia announces their defeat and our precious copies of Diablo III are put at risk.
UPDATE: The company handling the voluntary administration, PricewaterhouseCoopers have released a customer FAQ through GAME regarding the administration, preorders, giftcards, vouchers and store-credit.
On the subject of Diablo III and Max Payne preorders, they have stated:
We are still working to clarify the status of pre-orders. At this stage we are intending on honouring certain pre-orders placed on the Diablo III and Max Payne new releases. We will provide clarity on these and other new releases in due course.
We are not able to refund customer deposits and customers who have paid a deposit for a pre-ordered item at this stage should continue to monitor the website for further updates.
GAME have also just released a response on twitter:
PricewaterhouseCoopers are unable to release any further information at this stage, however some stores have confirmed the will have limited stock on launch. If you have preordered Diablo III through GAME, we strongly encourage you to call your local retailer to find out whether you can secure your copy.
You can read the full FAQ here, which include information on Giftcards, Vouchers, In-store Credit and Loyalty points.
GAME have also announced a “Cheap Games 2012” in-store sale, featuring some games as low as $5. You can check it out on their website.
According to Australian news site Kotaku, GAME staff were informed today that the company had gone into administration. Staff were also advised that stores will no longer be receiving copies of Diablo III as a result of payment issues with shipping companies.
Earlier this year as doubt surrounded the future of GAME UK, some businesses sought to offer the retailer partnerships in an effort to save it. Unfortunately the offers were not enough and GAME UK closed in March, taking with it 609 of its stores. Following the closer of the UK chapter, the Australian retailer sought similar partnerships to no avail. There are currently over 115 GAME stores across Australia, with no word as of yet how they will be affected – although we can assume it’s not looking good.
The company’s website, twitter and facebook pages have yet to announce or comment upon the adventure into administration. Until more details are announced you can still safely purchase stocked games in-store (although I would advise against any extended warranties), however all preorders and online purchases should be avoided.